Privacy Policy

1. Introduction

O&L Marketing values your privacy and is committed to protecting the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Quebec’s Law 25.

By using our website and services, you consent to the collection and processing of your personal information as described in this policy.

2. Personal Information We Collect

We may collect the following types of personal information:

Name, business name, and contact details (email, phone number, address)
Social media account information (if provided for marketing services)
Billing and payment details
Any other information you voluntarily provide

We only collect information necessary for the purposes described below.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our marketing services
To communicate with you regarding our services, promotions, or updates
To process payments and invoices
To improve our website and client experience
To comply with legal obligations

4. Consent & Your Rights

By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You have the right to:

Access your personal information
Request corrections or updates
Withdraw your consent at any time
Request the deletion of your personal data (subject to legal requirements)

To exercise your rights, contact us at olmarketingco@gmail.com

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties when necessary for:

Payment processing
Service providers assisting with website operations or marketing
Legal compliance

All third parties are required to handle your information securely and in accordance with privacy laws.

6. Data Security & Retention

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Cross-Border Data Transfers

If your personal information is transferred outside Quebec, we ensure it is adequately protected according to applicable privacy laws.

8. Cookies & Website Tracking

Our website may use cookies to improve user experience. You can manage cookie settings through your browser.

9. Data Breach Protocol

In the event of a data breach that poses a risk to your rights or privacy, we will notify the Commission d’accès à l’information (CAI) and affected individuals as required by law.

10. Contact Information

For any privacy-related inquiries, requests, or concerns, please contact:

Privacy Officer: Lian St-Laurent
Email: olmarketingco@gmail.com
Phone: 514-834-0329